Don't ignore the technology!

Technology is making the word more efficient. At some point, communicating with a person far away, required writing down the message with ink in a piece of dead tree and have someone or some company physically move that to the other location. Now we fire an email and it’ there in seconds.

I’m actually not sure if in that case we are more efficient (global communication infrastructure vs global transportation infrastructure and gas for the trucks and planes), we are definitely faster.

Recently my oven broke. The door is not stoping when it should and goes almost all the way to the floor when you open it. I’ve notified the management company and wanting to make the process more efficient I’ve recorded a video of the issue and sent it to them. Ah, technology, love it!

Today the repair main arrived (at 7:30hs, very Swiss). He open the door and… “Ah! It’s broken, I’ll come back next week with the spare parts.”

Honestly I wasn’t surprised, but we already have the technology to make this whole thing more efficient, I did my part and I was ignored. I bet the apartment management company never sent the guy the video.


One response to “Don't ignore the technology!”

  1. John Hunter Avatar

    My guess is we will slowly learn to use technology in this situation. http://www.businessweek.com/magazine/content/10_33/b4191023607461.htm Kenmore has designed washing machines to send sounds over the phone that the company can decode to find out what is wrong and offer a fix over the phone or send the repair person with the right parts and tools.

Leave a Reply

Hi, I'm Pablo, this is my web site. You can follow me or connect with me:

Or get new content delivered directly to your inbox.

Join 4,025 other subscribers

I'm writing a book

Stack of copies of How to Hire and Manage Remote Teams

How to Hire and Manage Remote Teams, where I distill all the techniques I've been using to build and manage distributed teams for the past 10 years.

I write about:

announcement blogging book book review book reviews books building Sano Business C# Clojure ClojureScript Common Lisp database Debian Esperanto Git history idea Java Kubuntu Lisp music Non-Fiction OpenID programming Python Rails rant re-frame release Ruby Ruby on Rails Sano science science fiction security self-help Star Trek startups technology Ubuntu video web Windows WordPress

I've been writing for a while:

%d bloggers like this: