I’ve been using LastPass for 7 years or more and I have converted various business and people to use LastPass but that ended today. I’m a security minded person so I’m not abandoning passwords managers, just LastPass.
A few days ago I woke up and my LastPass vault looked like this:
That looks bad… I contacted support which took about a day to tell me “Oh, yeah, your Vault is corrupted, don’t worry about it, we logged you out and fixed it. Just log back in.”
Pfiuuuu! I thought. That was a nerve wracking unproductive day, but at least LastPass support eventually showed up and fixed it…. NOPE!!!! It was still corrupt. I sent about 30 more emails to LastPass over a period of 4 days after that and I got no response.
I did manage to revert my vault back to the last master password I used, which thankfully wasn’t changed so long ago so I didn’t lose that many passwords and also thankfully I still remember that master password. But this is completely unacceptable behavior from LastPass to a paying user, so that’s it, I’m done with LastPass.
Any recommendations on password managers?